Best Western Plus The Quays Hotel Sheffield | Sheffield ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Victoria Quays, Sheffield, United Kingdom, S4 7YA

Best Western Plus The Quays Hotel Sheffield features a swimming pool, a fitness center, and elegant dining options. This 4-star Sheffield hotel is located on the scenic Victoria Quays, providing convenient access to local attractions.

Rooms & Amenities

Rooms at Best Western Plus The Quays Hotel Sheffield include 179 guest accommodations with modern amenities such as flat-screen TVs, high-speed Internet, and power showers. The rooms feature various layouts, including family rooms and junior suites with views over Victoria Quays.

Dining & Nearby Options

The Quays Restaurant offers local and international cuisine, while the Quays Bar serves light meals and beverages by the quayside. Guests can enjoy a peaceful dining experience with views overlooking the waterfront.

Leisure & Fitness

Recreational facilities include a fully equipped gym, a sauna, and a 66 foot indoor heated pool for relaxation and exercise. The hotel's fitness center features modern equipment and invites guests to maintain their fitness routine during their stay.

Business & Transportation

Best Western Plus The Quays Hotel Sheffield is equipped with nine versatile meeting rooms, accommodating events for up to 250 delegates. Located just minutes from the city center, travel options include bus routes and Sheffield Interchange train station.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family King Room

Max:

4 persons

165 sq. feet

Bed options:

2 Queen Size Beds

Shower

Heating

room details

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Superior King Room

Max:

2 persons

165 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Twin Room

Max:

2 persons

165 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Sheffield1700 ft

Airports

Doncaster Sheffield (DSA) 26.5 mi

Leeds Bradford (LBA) 46.0 mi

Train

Sheffield Train Station3000 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

GBP 8 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Indoor swimming pool
Sun terrace
Spa & wellness center
Sauna
Steam room

Room features

Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Victoria Quays, Sheffield, United Kingdom, S4 7YA

Map view

street view

Victoria Quays, Sheffield, United Kingdom, S4 7YA

City landmarks

Garden

Sheffield Winter Garden

3700 ft

Parks

Peace Gardens

3600 ft

Gallery

Sheffield Winter Gardens and Millennium Galleries

3600 ft

Museums

Kelham Island Industrial Museum

4200 ft

Gallery

Graves Gallery

3300 ft

Events

Sheffield Town Hall

3600 ft

Norfolk Road

The Cholera Monument

4900 ft

Church

Cathedral Church of St Marie

2900 ft

Events

FlyDSA Arena

2.0 mi

Museums

National Emergency Services Museum

2900 ft

Square

Paradise Square

2400 ft

Surrey Street

Police Box Adjacent To Town Hall

2600 ft

University of Sheffield Western Bank

Sheffield University

1.2 mi

Church

Sheffield Cathedral

2900 ft

Church

Hope City Church Sheffield

2100 ft

Gallery

Site Gallery

3500 ft

Events

Cutlers' Hall

3700 ft

Gallery

Bank Street Arts

3800 ft

8 Backfields

The Art House

3600 ft

40 Pond Hill

The Old Queen's Head

4000 ft

The Nichols Building Shalesmoor

The Nichols Building; Vintage

3900 ft

Museums

Weston Park Museum

1.4 mi

Parks

Weston Park

1.3 mi

Castle House

The National Videogame Museum

2200 ft

Wyming Brook Nature Reserve

4300 ft

Botanical Garden

Sheffield Botanical Gardens

1.8 mi

River Sheaf

3600 ft

6 Leadmill Rd

Leadmill nightclub

5200 ft

197 Manor Ln

Turret House and Discovery Centre at Sheffield Manor Lodge

1.7 mi

Nearby

Castle Market Exchange St.

Sheffields Lost Castle

1600 ft

Restaurants

Beteseb Restaurant

1600 ft

9-11 Castle Street

The Chakra Lounge

2100 ft

Bell House 5 Fitzalan Square

Kommune

2300 ft

Kommune

South Street Kitchen

2300 ft

19-20 South Street

Hygge Coffee shop

2300 ft

Halford House 14-18 Fitzalan Square

Pizza Hut

3200 ft

41 High Street

Fahrenheit

4100 ft

St Paul's Place

Philpotts

3900 ft

25 Campo Lane

Chinese Kitchen

4100 ft

43 George Street

Mangla

600 ft

149A Spital Hill

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

6.2

Location

7.4

Service

6.2

Dining

6.4

3.5/5 based on 73 reviews

#39 of 51 hotels in Sheffield based on Tripadvisor

Alex

United Kingdom, March 2025

6.8/10

My stay at Best Western Plus The Quays Hotel Sheffield was a mix of positive and negative experiences. The spacious room was a highlight, and I enjoyed the variety offered at breakfast. However, I encountered several maintenance issues and felt the staff could have been more attentive to concerns.

Rooms

5.0

The room was spacious, which was great, but I faced multiple maintenance issues like a broken shower hose and an unusable toilet seat. The decor felt a bit tired, and the mattress was quite soft, making it hard to sleep comfortably.

Service

5.0

While some staff members were friendly, others seemed rushed and unhelpful. At check-in, I waited 40 minutes due to staffing shortages, and the communication regarding services could have been clearer.

Location

5.0

The hotel is conveniently located near the city center, making it easy to explore Sheffield. Plus, having on-site parking was a plus, despite the additional charge.

Dining

5.0

The breakfast had a good selection, though I was surprised by the communal cutlery setup. It was a bit chaotic, especially during busy mornings. The bar service was friendly, but disappointed to find many drinks unavailable.

Facilities

5.0

The pool and gym facilities were nice, but the steam room was out of order. I did appreciate the spacious pool area, but it could have been cleaner.

Andrew

United Kingdom, March 2025

6.8/10

I enjoyed my stay at Best Western Plus The Quays Hotel Sheffield, with friendly staff and comfortable rooms. however, the delays in service were frustrating at times. The hotel’s location near the quays was ideal for exploring the area. yet my room had some maintenance issues that should be addressed.

Rooms

6.0

The room was spacious and generally comfortable, although there were issues with noise from the lift and gaps in the window that let in a draft. I found the bed large and very comfortable.

Service

6.0

The staff were friendly and helpful, especially during breakfast, but service was slow, likely due to being understaffed. Communication about room service options was also inconsistent.

Location

9.0

The hotel is perfectly situated on the quays, providing easy access to local bars and entertainment. It’s a great spot for anyone wanting to explore the city center.

Dining

7.0

Breakfast had good variety, though I was disappointed by the quality of the cooked items. the restaurant service could use more clarity, as there was confusion with the meal deal vouchers.

Facilities

8.0

The gym and pool facilities looked great, although I wish I had time to use them. The automatic fire sprinkler system added to the hotel's safety features.

Samuel

United Kingdom, March 2025

5.8/10

I had a pretty good stay overall at Best Western Plus The Quays Hotel Sheffield, with highlights including a clean room and an impressive fitness suite. However, I encountered some minor drawbacks like noise from the tram line and some inconsistency in housekeeping. The location was ideal for exploring Sheffield and I found the breakfast offerings quite satisfying (especially given the variety!).

Rooms

8.0

My room was clean and had a lovely view over the canal (though I did pay a bit extra for that). It was spacious, but I noticed some issues with drafts from the window that impacted my comfort slightly.

Service

9.0

The staff service was definitely a strong point for my stay. They were friendly and attentive, which made me feel welcomed throughout my visit. One standout was Kerry, who was incredibly helpful and made a positive impression.

Location

9.0

The hotel's location is fantastic—just a ten-minute walk to the city center and close to various attractions, which made exploring Sheffield convenient for me. Being in the trendy Victoria Quays added to the charm of the area.

Dining

7.0

Breakfast was a highlight with a diverse selection that kept me satisfied each morning. However, I did notice some lapses in cleanliness of tables during peak service times, which was a little concerning.

Facilities

8.0

I enjoyed the pool and leisure facilities, especially the steam room, which was wonderfully hot. Even though the jacuzzi was out of service during my stay, everything else was very clean and well-maintained.

Ava

United Kingdom, January 2025

7.0/10

I had a decent stay at Best Western Plus The Quays Hotel Sheffield, but it wasn't without its issues. The room was spacious and comfortable, though it did get a bit hot and stuffy at times. The staff were mostly friendly and helpful, which made a positive impact. However, the dining experience was lacking, particularly with delays in service and some food not being available. Overall, it was a mixed bag with good aspects but also some areas needing improvement.

Rooms

7.0

The room was comfortable and spacious, though it got hot and the shower could use attention. Some amenities were lacking, like a properly functioning shower head.

Service

6.0

Most of the staff were friendly and went out of their way to help, but there were significant delays in dining service that made for a frustrating experience.

Location

8.0

The hotel is in a great location, just a short walk from Sheffield center with plenty of dining options nearby, which worked perfectly for my needs.

Dining

5.0

The food was hit or miss; I faced long wait times, and some orders were incomplete. The breakfast was particularly nice, but overall the dining experience was disappointing.

Facilities

6.0

I appreciated the pool and leisure facilities, although they felt crowded and not fully relaxing. The hot tub was out of order, which was a bummer.

Walter

United Kingdom, January 2025

6.2/10

My stay at Best Western Plus The Quays Hotel Sheffield was underwhelming. I faced issues with cleanliness and noise, but the friendly staff and great food saved the experience somewhat.

Rooms

5.0

The room I stayed in lacked proper cleaning. I noticed hair in the bathroom, and it wasn't soundproofed, allowing too much noise from the lifts to disturb my stay.

Service

5.0

While the overall service was friendly, I felt let down by the lack of information about the leisure facilities. I was also blindsided by a £50 security deposit that I wasn’t informed of upfront.

Location

6.0

The hotel is well-located near the city center. It was easy to walk to local attractions, which I appreciated.

Dining

8.0

The food was a highlight of my stay. Dinner and breakfast were fantastic and made up for some of the other disappointments.

Facilities

5.0

Unfortunately, many of the spa facilities were out of order, which was disappointing. The pool area felt monopolized by a group of males, making it uncomfortable.